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sweatyslops
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A member registered 18 days ago
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itch.io Community » itch.io » Questions & Support · Posted in Paid for bundle 30 minutes ago and no items available in downloads
itch.io Community » itch.io » Questions & Support · Created a new topic Duplicate Payment Bug / Support Ticket Frustration
Hi everyone!
I've been having issues with a support ticket (no response). I purchased an asset pack - my credit card was charged twice, and the download links provided via email aren't functional (just redirects me to the itch.io homepage). Very frustrating to pay twice for a single product, and not even be able to access it. Literal robbery.
Anyone had a similar experience?
Ticket # for reference: 352248