itch.io

Oh, silly me, the steam page is not live yet, the link cannot work, though the steam page should be coming very soon.
You will definitively get some answers in the full game. Glad to see it piqued your interest, thanks for playing.

Hello, thank you for playing.
I am sorry to hear it has been a frustrating experience for you. I just looked into the problems you described and there are issues with the second puzzle in terms of discoverability and solveability.
The personal notes document should give you access to a 2-tiered hint system (first a nudge, then spelling it out) and afaik the puzzle should always be solvable, though of course you might have found a new bug.
There also is an in-game bug reporting tool (Indicident Report, e.g. on the desktop) that would provide me with additional context for figuring out what went wrong in you game.
Thank your for writing this up, it is very helpful.

Hey, thank your for playing!
Sorry you were frustrated with the writing, the idea with tutorial character (Holt) was to make him distinct from the Department voice (warmer, more human, but also jaded) and get that across mostly within the tutorial of game itself. I do see how the examples to described (and more) can cause confusion and the most important role of that character (the tutorial) is diminished by that. So maybe this is a straightforward case of simpler being better. Anyways, thanks for taking the time to give feedback, it is appreciated.