Hi, It's been around 3 days and I have not received any reply and my game still was not allocated in the correct tab. :')
Sugar & Sin Games
Creator of
Recent community posts
Hey there!
I recently updated my game on itch.io and published a devlog, selecting the Major Update (Launch/Major Update) post type. However, I've noticed that my update doesn't appear in the Updated Game listings (such as the Most Recent sections), where other games' major updates are typically shown, and its been more than 10 hours since my major update.
I have mailed the support team and my ticket id is - 385555
Seems like there is a bug, if possible can the itch team look into it help me out.
Thanks
Hello,
I wanted to inform you that my game has been marked as quarantined and hasn’t been indexed for over 2 weeks now.
I previously contacted support and received these ticket numbers:
362303, 362908
After not getting any response for weeks, I sent another mail and got a new ticket:
367984
It feels like my emails may have been missed somehow. Could any admin or moderator please help me get this issue resolved?
Thank you.
Need to wait... otherwise there is a beta feature you can use... save and load the game using the beta feature (meaning manual saving and loading of game). If you have any questions, please join our discord server through this link and ask me - https://discord.gg/NgGBght2VE
HI! That seems like a new bug... Can you please attach a screenshot so I can understand more clearly? Also, if its possible to connect on discord, pls join the official discord server and report your bug there - https://discord.gg/NgGBght2VE
