I apologize for the late reply. I only get notifications from the support email which I have added a stickied post for.
Can you check in the windows settings app here.

And check that this is set to some form of English, French, or German(Whichever language you prefer to speak):
After that check the corresponding voice package is installed below in this area:
If both of those are correct and it still doesn't work please let me know which language and locale you are using so I can investigate further.