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A member registered Aug 01, 2017 · View creator page →

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I tested this on 3 different computers (both desktop and laptop, with both built-in and USB dongle bluetooth modules) and it always connected fine for me with the Wii remotes I have available. The only thing I know could impact this is user privileges so the only thing I can think of you could try is to run Gamepad Phoenix as admin (by right-clicking GamepadPhoenix.exe and selecting "Run as administrator"). 

Do you have any other programs that can communicate with a Wii Remote?

Hi there!

Just to confirm, you are trying to connect a Wii Remote to your PC?

Other, regular bluetooth gamepads should be connected normally to get recognized in Windows either as a Xbox style gamepad or a direct input gamepad and then Gamepad Phoenix will just pick it up like any connected wired controller.