Hi, thanks for buying and playing the game (twice!!!)
I don't think there is any way for me to issue a refund. I've had a look, and I don't think it is possible.
I would absolutely be willing to refund you if I could.
Sorry about that.
Hi, I did try to send you the tools last year.
I sent an email to the email address that you used to buy the game. I'm fairly sure it was the right address, because it was your domain name.
The address was i*****@d******.com (hopefully the revealed letters are enough for you to recognise it.)
I can send the email again if it went to your spam folder and got deleted.