itch.io

Looks like it's back up and running. Thanks for the help

Any chance of an update? 

I'm not quite sure. How do I check and/or change it?

This issue is still present. I have an alternative set-up that also hooks into the Patreon API and that is working absolutely fine, it's just the capacity of the server I'm running for it is nowhere near the capability of Itch's infrastructure so it's not ideal.

Could you let us know what the changes for the currency are? Does/will it enable us to define requirements per currency or is it more a case of it automatically converts it?

Another month, another problem. Now my Patrons are getting a "You don't have a pledge for Ritual Casting detailed pin-up and femme fatale sculptures for 3D printing" error message.

The currency thing was massively irritating for sure, but I found it doesn't differentiate between currency values, just the number itself so I lowered the amount to the lowest type of currency (if that makes sense) and that fixed that issue. It worked perfectly fine last month when that was introduced, but this is something that's coming up only in the last couple of days.

Hi there

My patrons are having issues claiming their linked reward via the Patreon Distribution method. I have deactivated and reactivated the patreon distribution option but they are still having issues. They have tried a different browser, mobile device, and computer, and I have had other patrons attempt to claim it and got the same error from different parts of the world.

Any help with this would be great as my patrons only have another week to claim their rewards on the customer support emails seem to take 3 or 4 weeks to get a reply from.

Cheers