You are to kind =) I worked around it by picking another country. Thanks anyway!
niklashuss
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A member registered Jan 02, 2020
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itch.io Community » itch.io » Questions & Support · Created a new topic Unable to by due to faulty VAT check
I'm located in Sweden and I'm greeted with this:
Buy '4coder 4.1'
Confirm payment
Sorry, we can't accept your purchase at this time due to the updated 2015 VAT regulations. Your billing address does not match your purchase location (EE).
I tried out my geolocation through my Ip and that showed the right country. EE would be Estonia I think.
Hi, I'm trying to buy 4Coder but I'm not allowed since my billing address does not match my location which is strange consider that I have not even reached the actual page for paying. My billing address is in deed correct and the location (whatever they mean with this) I'm not sure what they are seeing since and I'm not behind any VPN.
I have tried to contact itch.io through mail and Twitter but with no luck. Do you have other means of paying or known workaround for this problem?
This is the message I'm greeted with regardless if choosing to pay with card or with PayPal:
"Confirm payment
Sorry, we can't accept your purchase at this time due to the updated 2015 VAT regulations. Your billing address does not match your purchase location (EE)."