I’m still waiting for itch.io’s staff to get back to me, not sure what’s going on there. I’ll ping them again and I’ll let you know as soon as I know more.
Hi, I’m still waiting for itch.io to get back to me regarding the refund request. I just sent them another message, I hope this will be resolved quickly.
Ok! I asked for a refund, I’m waiting for itch.io to approve it.
Regarding DRM, the Steam version is also DRM-free, just in case knowing that changes things for you.
(It also helps me a lot if you decide to buy on Steam and leave a review).