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Well, it really seems like a server-side issue. I'll send a message to itch.io staff and will post any replies here.
However the game has been downloaded > 100 times just today so there's a possibility the issue is more like a regional thing (like a wide area network limitation). Since you downloaded other games the thing just gets a little more confusing =/.
I'll see what I can do, and thanks for the interest :)
just browse pixel joint a lot, sit and try to create your stuff :).
Best tool to create good pixel art? A good art background. If you know a little about drawing (color theory, perspective etc) the right pixels will come to you!