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The final event involving Anna requires me to call her at night, but the problem is that Anna isn't on the contact list.

I tried looking for the secret shop; the hints suggested it appears at the market on Friday nights, but I couldn't find anything, nor did I see any event notifications.

By the way, according to the guide, the Secret Shop unlocks after completing the Chapter 2 missions; the problem, however, is that there are many items in Chapter 2 that can only be purchased from the Secret Shop.