My game was published more than a month ago, but it still doesn't appear in Search or Browse.
I understand that new sellers and some projects may need to go through manual review, and that this normally takes a few business days. However, it has now been over a month.
During this time, I've brought traffic to the game entirely from outside itch.io myself, and it has received more than 230 downloads. All of that activity came from my own promotion rather than discovery through itch.io.
I have to admit that this situation is very discouraging and upsetting. I've put a lot of effort into promoting the project and proving that there is genuine interest in it, but after more than a month the game still has no opportunity to receive any organic discovery from itch.io itself.
I completely understand that moderation and review can take time, and I'm not expecting any special treatment. But considering that the documentation mentions a few business days, waiting for more than a month without knowing whether something is wrong with the page is quite frustrating.
As far as I can tell, the page follows the indexing requirements, so I'm worried that it may have been overlooked in the review queue or that there is some issue I'm unaware of.
Could someone please advise what I should do at this point? Is there anything else required from me for the page to be indexed?
