Thanks, I sent a mail to support on May 13th and yes, I got a reply informing me my game had been indexed.
Jay68
Creator of
Recent community posts
Good day,
My game World-Wide Warp (https://jay68.itch.io/world-wide-warp) has been unindexed for over a week now and I had confirmed that I did not do any of the things that could cause my game to not be indexed.
I had also sent a mail some days ago though I am yet to receive feedback from the support team
Ticket ID - #366355
Hello everyone,
My game for the GGJ Pan-African Game Jam, World-Wide Warp (https://jay68.itch.io/world-wide-warp/) hasn't been indexed for almost a week now. I have intentions on completing the game and releasing it proper but because it hasn't been indexed I'm not really getting any traction.
This really worries me as even on the jam page the game isn't doing well and I was the only one working on the project for the jam, I had many actual sleepless nights because of this game and it was meant to be my magnum opus but it hurts to see it's not going anywhere because people aren't seeing the game
Sure I am still promoting outside itch.io but regardless the fact that there are people not seeing makes me still lose potential players so I am hoping that I can get some info on what I may have done wrong to get my best and biggest game yet unindexed despite publishing 2 other games years ago that were in fact indexed, and yes I read the getting indexed documentation and did not do anything in the list of items that could have caused my game to not be indexed.
I sent a mail to itch.io support ago but nothing, please guys I really need your help
Oops, I forgot to add my ticket ID. It's #366355



