itch.io

Hello

I uploaded 2 games. but after a month they are still not indexed.
The first one:
https://hexela.itch.io/ijustwanagrowmybitrootinthemiddleofnowhere
was published 34 days ago.
Second one:
https://hexela.itch.io/elder-signals
was published 31 days ago for Ludum Dare 59.
A lot of other LD59 games were idexed, so I am worried is there a problem with my account that prevent my games from being indexed. I checked all the guidelines and everything should be fine. Am I in shadowban?

I wrote to support 3 times and did not get any response.
my tickets are:
363904
365689
367501

I have a couple games waiting indexation for 7 days (a game I made some time ago) and 4 days (a game for Ludum dare 59). I undestand that indexation takes time and I don't see anything wrong with that.

However I just stumbled on a random new fake itch user, who have stolen other creator's identity and reuploaded his game on a completely new account, and got it indexed instantly.

The original creator and his game im talking about are: https://justcore.itch.io/burning-snow
And the fake ones are: https://justcore9.itch.io/burningsnow

Whats up with that, why does this happen and why does a fake user get a stolen game indexed in front of everyone in the que.

awesome))

And your next words will be, "This is JoJo reference!"