itch.io

I've been trying to download updates for my games using the desktop app for months and they refuse to update. They just sit there saying "Started (x time) ago - to install" but never show any progress. I always assumed it was a slow download speed on my end, but recently i tried downloading the same games from my web browser instead of the app, and it only took a few seconds where the app hasn't made any progress in months. I opened the app log in the settings and noticed that the downloads keep starting and stopping every couple seconds with these massive red errors in between. I'm pretty sure that's what's causing the slow/failed updates so does anyone have a solution for this? thanks!