We got it fixed. He installed both vcredist_x86 and vcredist_x64 Visual C++ redistributable packages for Visual Studio 2013, and enabling .NET Framework 3.5 in Windows features if that didn't work.
Frith Prey
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A member registered Mar 30, 2017
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This seems to have helped some of my users, but there's still a missing MSVCP120.dll error for certain Win 11 users.
Is there any way to add the missing files to the installer? I've been working with someone with this issue and we've been trying everything to no avail. If this installer could fix this critical issue it would be a tremendous help.