itch.io

The changes to Ravenna are excessive and render her mostly useless in the league I am in. (League 5)

Her health is far too low to effectively serve as a tank now.

Her attack is garbage.

Her poison is garbage.

Her heal is garbage.

Her tank is entirely useless other than as a shield and now can be instantly wiped off the board with Alisha — which was the only change actually needed.

No other healer is subjected to these limitation that have been placed on Ravenna.

Is Florence's heal limited to once? No.

Is Kayaa's heal limited to once? No. In fact, she can inflate a Commander's health to THOUSANDS above its baseline.

Is Belle's heal limited to once? No.

All of those mentioned also have either more health, damage, attack or utility. You are basically punishing Ravenna for her "Transform" more than anything.

What actual purpose does Ravenna serve now? Because she sure as hell doesn't serve any that she did a week ago.

And tell me why you continue to nerf Mitsuki — who, to anyone  with literally half a functional brain cell — is only an issue because of androids and NOT innately strong without Ramona. Yet, she's continuing to be nerfed instead of the core problem being addressed? This should be mindbogglingly simple to understand that RAMONA is the problem. You are punishing literally every other player who chooses not to use Ramona, because you guys don't pay attention enough to recognize the issue. RAMONA is the one who inflates melee health to unmanagable levels quickly — and mostly because it works off Modules. Do you even play this game?

And your developers never communicate with the players ever! They don't ask for feedback or even come on here, or anywhere, to answer questions!

Even this reply will be completely ignored.

With the addition of Dragana, you have completely rendered Roxie totally and utterly useless. As if having the absolute worst third Commander ability in the game wasn't bad enough, now everyone has to, by default, take a valuable roster place and put Alisha in just to stand a chance. And Alisha herself is literally garbage. Her attacks are weak; her abilities are weak; and she only serves as a band-aid for your broken Commanders.

Meanwhile, River still completely ruins the game (for how many weeks now?) and players literally can't even play a mercenary without the mercenary dying instantly upon spawning and not being able to do a god damn thing.

Your support staff can't even answer very simple questions and leave tickets open forever in order to avoid them, or they outright ignore them altogether.

Balance in this game has gone to hell and it's a complete mess compared to where it was 6 months ago. But you guys sure seem to have no problem finding new ways to scrape money out of people while balance updates come fewer and farther in between now. There used to be balance updates almost weekly, and now we're lucky if we get one once a month.

But thank goodness you have social media now! Right?! Just another useless addition to ignore people with.

What do you know, more Force Shield favoritism.

How completely unexpected.

Stupidly overpowered Commander that continues to contribute to unbalancing the game even further.

It completely renders Roxie's only useful Commander ability totally useless. As if having the single worst third ability in the game wasn't bad enough? Now she has to pay the price for Inferna being the overwhelming majority of the Leaderboards — along with the equally overpowered Verena — making Roxie's only useful Commander ability utterly pointless and a total waste of time. At least Inferna still has two useful abilities she can rely on. Does it effect the other Commanders? Nope. The only one it completely cripples is Roxie.

And yeah, I have Verena, Dragana and Roxie and I can plainly see how ridiculously overpowered the first two are. It's so stupid that Verena's third ability lasts forever and that literally any stun adds a completely stupid amount of health forever as long as the Biogenerators exist — which also gain health infinitely from stuns for some inexplicable reason.

As for the event? What a surprise! Kayaa and Salma - again. As if the several times they have been featured in the last couple months haven't been enough.

Apparently, other mercenaries simply don't exist and we have to continue to get the same handful over and over. Just like this weeks Chosen. What was that, the third time Natasha has been featured and the fourth for Grace in the last couple months?

Meanwhile, Kira hasn't even been in any event at all for almost a year.

The subject is self-explanatory. At the end of the week the game has stopped rewarding the Superheroines that come along with the other perks.

In addition, there's been NUMEROUS times now -- and I've mentioned/reported it NUMEROUS times -- where a player purchases a Superheroine from one of the Tower events and they simply DO NOT APPEAR in the player's inventory. Ever. It's as if the player completely wasted their purchase. 

Both of these issues have bee on-going for weeks now.

Your events are not handing out their proper rewards at the end of the week -- primarily the Superheroines. 

I tend to receive all other rewards, but I've completely stopped receiving the Superheroines that are supposed to be awarded along with them.

And what about all the old things we collected, and those bonuses which are now missing?

It took considerable amounts of time and resources to gather and now they're just gone with nothing given as exchange in return?

There are numerous facets of Underworld that are simply broken.

First, every time I Promote my heroes, it shows they have gained promotion and points - such as 600/700 points for a level - and then when the game is refreshed later, you lose a large majority of those promotions, effectively wasting time, points, and resources. 

Second, the Quests to get Hero Pieces do not work - at all. They don't count anything and are essentially useless decoration.

Third, the threshold to make any progress is so absurd that even after years the next level on the map can't be unlocked, rendering it pointless overall.

The only reason, it would seem, to even participate in Underworld seems to be to get potions. Other than that, it's a completely broken game option that makes very little sense in its current form.

Yeah, no idea where the hell the Gallery is now.
it's always something, like I've said elsewhere. Every damn week something is completely broken or missing. It's a joke at this point.

Right? 

I'm a pretty understanding person, but the complete silence and lack of communication or anything letting players know what's going on is what's really annoying.

It shows how little they think of us, I guess.

All sorts of things broken right now. Even when receiving rewards things break. I went to redeem for Sato Something-or-another (Cleric, I can't remember her name) from the Tower yesterday and she never even appeared in my inventory. Just a complete waste of points. And I checked for like 10 minutes, taking the time to go through countless SH's.

Every single week for the last few months there's been something broken for a week or longer.
They never seem to forget their advertisements and I can spammed with half a dozen pop-ups every other minute, but they can't make ONE single pop-up that addresses issues? 

Like I said, I just want to know if they are done caring about the game and only see it as a money farm right now. If that's the case then just come out and say it. 

And I'm in the same bout as you. Almost TWO WEEKS now and I haven't been able to get my gems nearly the entire time.  That makes it almost 40+ gems missed at this point. Not even including all the other crap that requires Boss Chests that can't be completed now. It really sucks.

We're at almost 10 days of the boss chests not working and not a single word or even acknowledgement on what's going on or why the game is so broken right now.

If you guys don't give a crap can you at least tell us so we can move on?

"Boss Chests" are still broken for the second week in a row. It's making it impossible to make any progress in the game since there are numerous things tied to being able to use "Boss Chests."
How long is this going to continue and is anyone ever going to at least acknowledge it?

They don't care. This game feels more-or-less abandoned at this point and they keep it up as a money farm.

There is so much more on top of the things you pointed out, too.

Every single week there's something broken. This week it's Boss Chests. Last week it was Summer Pass, week before it was the other Pass. It never fails. Even the Underworld is still broken and when you try to upgrade squads, the upgrades completely vanish  for one member of each squad if you reload, keeping them Copper. Or how about the fact that the Underworld Quests for gathering Hero Pieces still doesn't work, even though it's been reported countless times for months!

And do they fix it? Are players compensated as an apology for the inconvenience and loss of resources for the week? Of course not. It stays broken until the week is over.

Of course, their shops and ability to take money never seem to break. Just saying.

So we're now at a point where, for weeks at a time, the game is completely broken or missing components entirely. But we know they do update things, because they make sure to increase difficulty and reduce Player Rewards over and over again, all in the hopes of milking more money from them.

If they see players doing well or succeeding they immediately inflate values to make things out of reach of said players. They only see the end result, not caring or considering the entire week of work and large amount of time that went into achieving the success. That's why the Dark Tower has had values increased ridiculously high in some places. 

And players are just stuck in a bad spot, you know? They want people to give them money, but can't even maintain a functioning game. So on the one hand, they see players succeeding and increase all values to make things out of reach from them unless they start paying, but on the other hand, they can't keep the core elements of the game working properly. 

Make it make sense! Why would I take the risk of purchasing something if I don't know whether things will pan out how I'd like? And I have had it happen, where I lost 200 gems because an element broke. Didn't even receive a reply when I reached out either.

And make no mistake, I have reached a high VIP level. But why would I be willing to give them anything more?  There is zero consistency in the game at this point. You never know what will break and when, so it's obvious that players will exercise caution with buying anything (and they very much should) because it may be throwing money away for something you won't even be able to complete due to one element or another being broken.

In my view, they truly don't care about their players. It's the only way I can see things. Anyone who cared about their players and whether or not they're having fun playing a game (which is literally meant to be fun) wouldn't try so hard to obstruct them and keep those same players from achieving any form of success and progress; nor would they outright ignore them at every opportunity, even when they use the in-game feature to reach out.

And I've heard:
"Use the Discord to contact someone!"

How about no? I don't want to use Discord. Nor should I have to. That's ridiculous.

And the feedback we're giving now? It will be completely ignored. Just as yours has been for the entire 4 days it's been up thus far. That's their level of "care" and "concern" for the game and its players. Or, at least, the perception of it. They couldn't even take the time to thank you for attempting to help them and improve the game. To me, it's a showcase of the contempt they have for players.