Hello. We use winrar for these type of files. This may prompt you to buy the product when you open a .rar or .zip files but you can always ignore that and proceed with the extraction. So there's no need to buy the product itself.
Recent community posts
Hello, We're sorry to hear about the crashing error. Were there any gray screens when the crash happened? If not, you could play the game on Steam instead since it will make sure all files will be downloaded as it's inevitable to encounter errors caused by missing files in the download. We have programmed the game on to carry over the data you had on your non-Steam copy such as read text and achievements so you can skip the text you have already read on your previous playthroughs with the Skip button. If some still could not be skipped, select the "All" option under the Skip tab in the Settings menu of the game to be able the text the Steam thinks you haven't read. Thank you and we hope you're able to play it again soon. Let us know what else we could help you with.
Hello! It’s possible to add Cinderella Phenomenon to Steam with your achievements and read text carried over. Only the save files will not be included automatically. Once you open the game on Steam, the Steam Achievements will be added to your profile. In case if the text you’ve already read could not be skipped with the Skip button, go to the Settings menu and under the Skip section, select All so that the game will skip all of the text Steam thinks you haven’t read with the Skip button. We hope this helps! Thank you and have a nice day!
Hello. Thank you so much for playing our games!
The fandisk is an afterstory where you can see what happens after each route. It's an epilogue of sorts. We have no release date yet. Hopefully early this year.
Hello. Rielle! We're so glad that you enjoyed playing the game! We're just as excited to get the fandisk out ASAP! Thank you again.
As for your question, it is possible that you may have not chosen all of the right choices or you have not started your game without the RCI tutorial in the save file. We hope this helps. Let us know if the problem persists so we could investigate it. Thank you and have a nice day
Hello. We're sorry to hear about the download error. Could you clarify if this only happened on itch.io? This is assuming that you have downloaded other 1GB content or similar file sizes. Perhaps try refreshing it? There's also the possibility that the files were missing during the download process which can happen due to the large file size. We hope to help you resolve this as much as we could. Thank you for your interest in the game and have a nice day.
oh, dear! We're very sorry to hear that. We will look into it as soon as we can. This is the first time we've heard that someone couldn't move forward through the game on Steam. Thank you again. Have a nice day!
Hello, Chrystoelle! Thank you so much for playing Cinderella Phenomenon! We're sorry to hear that you have encountered the bug. It was something we have fixed in the first version of the game which was built on a different version of the engine. Ignoring this error may allow you to move forward. If you could name which part of the script you found this error, it would help. Secondly, yes! There will definitely be an epilogue. You can stay up to date with the #CPFandisk hashtag on our Twitter or #CP Fandisk on Tumblr. Thank you again for your support. Have a nice day!
We have observed that this bug occurs frequently when the game is downloaded from the itch.io platform. You may play the game on Steam since the unlocked endings and achievements carry over. We're sorry for the inconvenience. Let us know if any more bugs have persisted. Please and thank you.
Hello there. We have no power over android bugs since we weren't the ones who converted it. Like everyone else, all we can do is wait for them to fix those bugs. What we can suggest right now is to play the pc versions instead. Our apologies for this. :(
Hello! Thank you for playing Cinderella Phenomenon. We're glad you're enjoying it so far.
The first version was built in a different version of our game engine so the game files may have not been carried over. Though, there is still the possibility of the dialogue you have already read being skippable so you could catch up to where you last left-off. Otherwise, open the Settings menu. Click "All" under Skip so that Skip Mode would skip what you have read and haven't read. If you don't want Skip Mode to stop after every choice, click "Skip" under the After Choices section. Hope this helps.
Thank you for playing Cinderella Phenomenon. We don't have a proper explanation for what caused this unless you have deleted yoursave files by going through the folders or clicking the "X". If you didn't, there's a possibility that you can easily skip the dialogue you have already read by clicking the skip button that should not be faded. If it still is, kindly open settings. Click "All" under Skip section. It should skip all lines you have read and haven't read. It will definitely stop at the choice menus. Unless you also clicked "Skip" under After Choices in settings, you can click the skip button again until you reach the last scene you've read. Let us know if the problem persists.
Hello there! We're not the ones responsible for the android port so unfortunately, we can only wait for the publisher to fix it. They are already aware of the issues so hopefully it will be fixed soon. :)
Hello there! First of all, thank you so much for taking the time to write your thoughts about the game. We're really happy that you enjoyed it! Hopefully you can play Waltz's route soon (so you'll know the king's backstory //winks)
As for the donation, we believe you can just cancel the download once you've clicked it. Thank you so much for the support!