Thanks for checking it out! btw. I'm not sure you noticed (I didn't see it in the video) but the point of the game is to connect as similar interests as possible while avoiding having the cables intersect. This is what makes it more interesting than just connecting matching icons :)
score = 10 * common interests / cable intersections
This leads to situations where you might have to connect suboptimal matches, just because the optimal match would have too many intersections, or wait for some calls to complete before you connect others. One part of this that is bugged is that getting this wrong only deducts from your score, not your customer satisfaction, so you could make terrible matches, have the game continue happily, and so not notice this mechanic at all.
You're right about the art - we used emoji as our artist dropped out early in the jam.