We come from the old days of game development (I started as a game dev in 1994) where updates were something that were needed if there was a patch or major addition, but they weren't expected. It's taken us a while to understand that over the past few years people have become accustomed to continuous updates, and they expect updates pretty much all the time, pretty much indefinitely. As you said, people "need" updates, which is honestly an odd thought to me, but hey, that's where things are now so it's up to us to keep up. We're learning, and we're trying.
There are only two of us here working on this, and as creators we are also interested in making more games than just one that we work on forever. With that said, it's become clear that people want updates even if there's nothing to update, so we are keeping that in mind and hope to do better in the future.
There is no random generator in the Character Editor, although it is something I would possibly like to program in sometime in the future.
Thanks for your thoughts. :)