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so when i open the game its just a black screen with the cursor, but i can hear sound effects and music. does this simply mean it's not compatible with my computer? it's not able to run for so many people, is this ever going to be fixed or are some of us just straight up not able to play it?

(+2)

Here you can see if you can fix it, if not you can see how to request a refund also here:

https://nachogames.itch.io/thats-not-my-neighbor/devlog/708650/read-if-you-have-...