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Hi! Here https://itch.io/support

Thank you! I did send an email to them as soon as I realized that it was the wrong email. I’m waiting to hear back. 

How long does it usually take for them to respond?

Idk, but it seems to take some time.

I still haven't heard back from them, and I really would like to play the game. I haven't received my money back or received the game.

What is your email?

Sorry, but can I send it you via your Instagram? I don't feel comfortable sharing it on an open forum.

Of course, just tell me what is your username so I can verify that is you :)

@theekayalee thank you!