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Why did it charge me THREE times in my credit but i didnt get the game download link cause "postal code" doesnt match but it still charge me 2.99 dollars three times, bruh did i just get scammed???

If you bought the game and it doesn't work or you have any other problem with it you can request a refund here: https://itch.io/support

I did but its been a day and they still havent responded, am i in the right website or was i just scammed?

wait you're the creator, hi!

Haha hi.

Yes, it will take some time but they will send you a email, you just need to explain very well what is your issue and they will help you for that "postal code" problem or with your refund.

yeah i need help with both, thank you! :)