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Hi, I tried to pay for the game but it said that the transaction failed. Now I just got a charge on my card but I didn't get taken to a download page. What should I do?

(1 edit)

Hey, I think i can help you.

If the transaction failed, and you got a charge on your card, either try asking for a refund, or scroll all the way up and check if you have something like this:

(I mean the "You own this game" text at grey line at the top) and if you dont have that, then i cant really help you cuz my transaction went through with no problem. Or you can just try to buy the game on steam beacuse it releases there soon...

I just about managed to sort it out myself but thank you :)