Hi again sheycell. Unfortunately it looks like I'm not going to be able to get to the bottom of this or release a new version. Sorry about that. It seems like there's something broken between certain versions of Unreal 4, or at least some games, and something that has changed in Windows, drivers or similar in the last year or so.
I've investigated it about as far as I can, and then today realised that the Bonbon source code didn't survive a hard-drive crash a few years ago, so I wouldn't be able to make an update even if I figured it out. (I learned a hard lesson about back-ups and source control that keeps coming back to haunt me! 😅)
Here are some things you could try, if you like:
- Download the "Unreal redist installer" from the Downloads page, run it and see if it helps.
- Start the game by right-clicking Bonbon_DRMFree_2_2.exe and choosing "Run As Administrator".
- Open the properites for Bonbon_DRMFree_2_2.exe and on the Compatibility tab, try setting compatibility mode for Windows 8.
But if those don't you feel you need to request a refund then of course that's absolutely fine. 😀