Thank you for fixing that!
We managed to narrow down the "Backspace" issue. Turns out it might be part of a larger problem.
We've noticed that, when we re-open Sound Show after it's been closed, we need to 're-initialize' every single button. To be clear, I'm NOT talking about needing to "Load" the buttons. This is a separate issue that appears to be a bug.
Here's what happens:
- We open Sound Show
- We click "Load All" to load in all of the sounds
- We click on a button (for example, an audio clip).
- The audio plays, but it ignores all of the custom settings, such as start time, volume, fade, etc. It always plays from the beginning, at full volume, without any customizations that we've set
- We click the button again. This time it works as expected.
This seems to affect both audio files and QLC+ connections. To prevent this from being an issue, we make sure to click each button once before the show starts.
Also, to add to the confusion, it seems like this might be a Mac specific issue. We have the problem on our theater Macbook, but we haven't noticed the issue on our Windows PC yet.