Is it incompatible with Android 12? As soon as I click to start a new game, the game crashes in the subway scene...
You may not have enough storage space - try clearing out a little more space and try again.
I tried a hard reset, but the game still crashes, the last version that worked was 0.19.5 if I'm not mistaken. What can I do in this case?
A hard reset isn't the same as clearing out storage space - did you do that?
Yes, I also tried to simply clear storage space, I cleared more than 10GB from the smartphone, but the game keeps crashing when I click start.