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(+5)

Good lord, so you guys won't even get a refund unless Agashi decides to get back to us?? That's terrifying?? (And concerning what they can do, namely suspending their account...couldn't they just make up a new account under another name? Seems really flaky to me, but I digress-) Do they at least have means to contact the creator?? This is terrible, I really hope that Agashi at least has the decency to issue the refunds..god lord.

In any case, thank you so much for keeping us updated! I hope you guys get your money back asap...:/

(+7)

Re: suspending their account and them just remaking- yes, what you speculated does indeed happen. People/companies have been caught doing that and basically they either vanish or have to be hunted down and hounded for refunds. It's behavior like this which makes indie kickstarters fail more often nowadays. 

Backers don't really have a safety net, so they're super careful which projects they fund now. Agashi's seemed so promising because she was so into it and active, even the more cautious types probably gave it a try...I hope she understands that her actions have harmed not only the trust her backers have in her, but the trust all kickstarter backers have to any future projects.

As to Kickstarter contacting the creator...not really. Not beyond what info the creator themselves gave, and perhaps a bank account (that could be defunct by the time people ask for refunds).