I am disappointed with the lack of assistance from Grizzly. I bought the game on Steam, all my game progress disappeared. I was unable to resolve it on the Steam platform. I sent a detailed email to Grizzly Developers, no one responded. I tried to contact me on Twitter and no one responded either. I'm very upset about this.
Hello, I'm sorry we didn't answer sooner, I couldn't find your email. We receive so much junk mail, maybe it got lost with them.
Anyway, Maybe I can assist you. You were playing on Steam? In that case, Steam should handle the saves. If it destroyed them, I'm not sure we can recover them. But I could recreate you a fresh save up to the point you were in the game. Just let me know how far you were.
If you could contact us at grizzlygamerstudio@gmail.com I'll let you know on the details on how we can proceed.