Hello!
Can you please post more information? Unfortunately I can't tell you what the problem possibly is with this much information.
Whenever you are reporting bugs with games, generally a developer will always need to know:
- your operating system (for instance some people have accidentally downloaded the windows version of the game when they are on a mac. This, of course, will result in an error. So it's important to let me know what system you are on!)
- when the error occurs (on start up, when you click 'new game', etc)
- and the exact nature of the error (does the game shut down, do you get a specific error message, etc. If you get an error message, I need to know what the message is. You can post a screen cap if you need to).
Given that many people have purchased and played this game without issues, I would imagine there's a fixable error happening somewhere along the way so as long as I have more details I can hopefully help you resolve it! Thanks!
~Esh