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(5 edits)

Known issues and workarounds:                       ENGLISH

1. My game freezes right from the start, Once the openning cinematic ends I cannot rotate my mouse and camera view. My pc overheats.

This means that the game is running at its maximum quality and your pc is not high-end enough. In order to solve the performance issue press the "Escape" button to open the 'Pause Menu'. Once in there press "Options" / "Opciones" and in the "resolution dropdown" / "resolución" select a lower resolution as it probably is your max screen settings at max refreshing rate now. 1280 x720 should do the trick. You can even try lower ones if needed.

2. I was not able to get on the elevator on time because I failed to jump on it  and it went up without me.

You can call the elevator back by stepping away from its vertical path  and then going in again. Waiting inside will make the elevator come right down. To make it go up again, jut step back again and get inside its course path once more. If it detects that you are above it, it will then go up.

3. I got stuck in between game colliders and cannot move(ex: between two walls).

Try jumping while running. This might get you up as the collisions are meant to work properly only from the outside. This results in them being slightly bent outwards, meaning that they are traversable from the inside out.

4. There is a cave in which the floor is missing and I cannot go inside.

Unfortunately, at the moment this is only solvable by exiting the game through the 'Escape button menu' and pressing "Exit" / "Salir" and then executing the game again. This saves the game data and reloads it. Be sure not to exit and reload while the player is standing in that specific cave or you will fall down up to the infinity. Be aware that saving the game might likely damage some data order and glitch the last mission so we recommend avoiding that cave. We apologize in advance and we are working on it.

5. The wizard NPC is glitched and it does not behave/animate properly or it repeats last mission's dialog and does not react to me having completed the task.

This is the main game-breaking bug and is very annoying as to date, the only way to avoid this is to run the game from the beginning to the end in one run. This means that you should not save and reload the game data for it to work OK, NOT ONCE. Starting a new game is the only way to solve this. Unfortunately, to complete the "seek red crystals" side quest you need to be able to enter such cave mentioned above, which might need you to save and reload in order to be shown in-game. We apologize sincerely.

6. I cannot longer see the player character, a switch between cameras went wrong and all I see is the city entrance's bridge.

Reloading the game after saving fixes the problem. However, we know this is related once more to the saving system, so it should not happen on a first run. Avoid traversing the bridge into the wild and then back to the city if you have a saved file stored in your system.

7. The player floats on the air for a moment before executing the backflip.

Once more, related to save files. There is no solution yet.