Hi, can you provide some more details to help with troubleshooting?
1. Which version of HereSphere are you using?
2. Have you tried waiting beyond 10 seconds before trying to access an SMB bookmark?
3. If you're using an IP address to connect, can you try using your device's hostname instead?
4. Can you try restarting your router, headset, and possibly any other devices on your network?
5. Can you try uninstalling and then reinstalling the app?