Hello, I assume you also sent a message in the Discord this morning. I am sorry you're running into issues. If you are indeed the same individual I am willing to provide support or a refund there. If you would prefer to reach out to itch.io for a refund you can do it via this page: https://itch.io/support
As I also said in the Discord server: I would recommend trying these steps if you have not already tried them: https://minimeters.app/help/behaving/
I can also provide any support needed. I am sure we can get this working on your machine, but I would just need your PC Specs, and OS to get started there. I am willing to help here, Discord, or via my contact email: support@minimeters.app