helppppp i cant get the good ending, i literally tried everything
:(
I know this is super late, but if anyone else was struggling, I jotted down the good Roy ending below:
Slight spoilers, but it's just a listing of the required responses without any additional story context.
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You seem to need 10 points total to trigger this specific ending and will have enough at #9 above. So the last one ("Deny..") is just to get the final scene going.
Also, for the first set of options, you could also answer it as: "Your kind isn't allowed here." then do "How can I help you sir?" for the exact same amount of points (+1 total). Either way works.