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(1 edit)

From what you describe, I would assume that the game ran out of Steam Keys.

You can read more about it here: https://itch.io/docs/buying/already-bought

It's at the end of the article.

What should I do if it ran out of steam keys then? Am I screwed or will I get one somehow? The link doesn't say anything on what to do about it other than contact support which I already did but not getting any replies.

(1 edit)

If you have no way of contacting the developer (maybe on Twitter, or via a support mail they have added to their itch.io account), you probably have no option than to wait for support to give you an answer.

The support mail should show up here if available: https://itch.io/support