Hey Joey, thanks for letting us know! Does it always break at this point for you, or only sometimes? We've seen this before but have yet to replicate it.
It does this everytime for me. I've tried reinstalling the game and resetting my pc and everything, but I still have the same problem. I'm still going to be a strong supporter of the game, since it looks so cute and fun, but it would be amazing if I was able to play.