We’ve contacted itch support to try and figure out why some people are unable to claim a Steam key alongside the purchase.
We also just want to be clear: The only ones with early access to the Steam ver are our Kickstarter backers. Even if you claim a key now, you won’t be able to play until July 14 on Steam.
We’re afraid not! But it can take some time to get a response from support. We’re still not sure why some people are having difficulties claiming a key, as it looks like several others have been able to.
Perhaps someone who has managed to claim a key might be able to advice? As far as we know though, you should just be able to claim it from the download / purchase screen so we’re not sure why it does not work.
