Try clearing cookies?
I'm playing the game on Itchio app, not sure if there's a way to clear cookies.
Clear the app's cache, depends on your OS but you can usually do this by hold pressing on the app icon until a menu appears.
I followed your instructions and cleared the app's cache and cookies, but it doesn't work.
Maybe it has something to do with the game files? I still can't access the game even after reinstall the game.
