Hello, I apologize for the difficulties. Are you certain that this is the same email you used to purchase the game? Please assist me by telling me when you purchased it. I apologize, but I had trouble locating your email on the list.
It should be. I don't believe I have changed my email address. If I had, could that be the reason?
I forgot to mention, I made my purchase 218 days ago, per itch.
