Post by sorannie in The Rose of Segunda comments

Viewing post in The Rose of Segunda comments

Hello, i first purchase this game on steam where the download didn't work so i decide to purchase it on itch io but it didn't work either. i then decide to retry the download on steam where this time it work, so i was wondering if it was possible to obtain a refund for the purchase on itch io, if it's possible, i can show you the recipe of my purchase on steam. thank you and sorry for the bother.

Blackcross & Taylor2 years ago

Hello and thank you for your purchase - I am sorry to hear you had trouble initially with the download. Any refunds are handled by itch.io and I believe the process for requesting one can be found here:

https://itch.io/docs/legal/terms#refunds

Many thanks again and all the best

sorannie2 years ago

Thank you for the Reply and the link, i will try it!

By the way, for what i play so far, i really like the game, and very exited to see how the story will go. So far i am curious about the duke of Leopold.

Blackcross & Taylor2 years ago

Ah, I'm glad to hear you are enjoying the game so far - I hope you like the rest ^_^