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It was tested in Mojave but I used an X360 wired controller, maybe there is something specific related to the XONE controller then. Are you by any chance using this driver?

Thank you very much for helping us with testing!

That's the driver I am using  (stable version 0.16.11): what version are you using?

Let me know what else I can do to help. All buttons are recognized in the control panel's Xbox 360 controllers test zone. Also, it works as expected in the games I have tried.

Hello again!

We were able to debug the issue and apparently it was a bug related with the way we were building the game in Unity. The problem was posted to Unity's issue tracker and it will probably be fixed before we launch the final version of the game.

For now, we built the game using Mono and everything seems to be working! The game was being tested inside the Unity Editor before and this is why the gamepads seemed to be working. This time, the final build was fully tested and hopefully it will work for you too :)