Post by leafo in Why does Itch.io mess things up without any form of warning/fix?

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Where was this “New folder” located? Did you put in the app’s own data folder? There should be no circumstance where the itch.io app is deleting your files outside of its installation location, or libraries that it manages.

I don’t have the code in front of me right now, but I’m assuming that when the app updates itself it cleans out the installation directory to ensure that no remaining files from the previous install cause issues with running the new version. You should not store files in itch’s install directory.

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justletmeplay12 years ago

I apologize, I understand that it's not so easy to understand my problem because I dont really know how to explain it.

So since some of the games I download for various reasons use external download links which you have to download through your browswer (in other words - not related to itch itself in any way) I wanted these games stored in the same location as the games that I DO download using the Itch app. So I created a new folder inside the itch app is located... This folder is where I directed all of my downloads, both from itch, and the external downloads.

When Itch updated somehow I now seem to have two versions of Itch on my computer, one is 25.5.1 and the other is 25.62. During the update it seemed that it caused this folder I created inside my itch app's installation location (of version 25.5.1) to simply vanish, along with the games there. I have now created a new folder in my 25.62 version as a location for games but I have to re-download them, and the ones I had downloaded manually through third parties are gone. I can't make sense of why this folder would be deleted, or even why I have a 25.5.1 folder still located on my computer at all post-update.

I hope I made more sense explaining my issue with this post.

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