Ok, I did all that but when I click on it it just showed me 'run as administrator' and 'run as another user', when I click 'run as administrator nothing happens, and when I click 'run as another user' it tells me to put in my credentials, I tried some random things, and my emails but it just told me that the password or username is incorrect, I also tried a left click on my mouse and then 'open' put still it did nothing; idk if something is wrong w my PC