Sorry my reply is so slow >.< I've been really busy working on a new jam project. Hopefully, you managed to unlock it by now, but if not, I can try to help :3
Unfortunately., because it's been so long since I made this game, I can't remember exactly what the conditions were for unlocking the hidden ??? route. But what I do know is that you needed to collect almost all of the bad ends from all the other routes and make sure that you kept going. If you reached any bad ends and reloaded, then they wouldn't have counted because you need to actually reach them and just keep going, let things play out for the points to add up.
Whereas when you unlock CG stuff in the gallery, those will always stay unlocked. But the bad end points you will lose if you reload old saves. Whenever you reload a save, you will only have however many points you reached up until the point the game was saved.