Hi Peekmon!
We're sorry that you're having difficulties starting your installation!
I believe there might sometimes be an error pop-up if you haven't extracted the folder first, but, if that's not the issue, please contact our technical support team on our Discord. They have the best knowledge about troubleshooting and will be happy to help you work through this and get your game running properly!
You can contact them here: https://discord.com/invite/eekgames