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HereSphere VR Video Player (Meta Quest)

VR video player with immersion-enhancing algorithms, streaming, and media library features · By HereSphere

Can't get past EULA

A topic by metaitchjjj created Nov 17, 2022 Views: 557 Replies: 6
Viewing posts 1 to 7

Using 7.3, can't get past EULA upon initial install. The button seems unresponsive.

Developer

I tested reinstalling 0.7.3 on my headset, and it works. Can you try restarting your headset, uninstalling and then reinstalling the app? You'll need to scroll to the bottom of the page (using either the thumbstick or by clicking on the scroll bar) to find the accept button. Also make sure that you're not pressing any other buttons while using the trigger to click on accept. Let me know if you're still having issues.

Same issues, restarted device, uninstalled app, reinstalled it with sidequest 0.7.3. Open up heresphere, scroll to the bottom of EULA, buttons are 'I have read and accept the HereSphere EULA' and 'Decline the HereSphere EULA and exit'. Both buttons are unresponsive although they light up purple when the cursor is hovering over them.

Developer

That's really weird, On the first launch, the app should show you a screen asking for permission to access your local storage. After that, you should be able to scroll and click on the accept button for the EULA. Are you using the trigger button? Have you tried switching controllers?

> On the first launch, the app should show you a screen asking for permission to access your local storage.

Yes, this happens. I accept and then the EULA comes up.

> After that, you should be able to scroll and click on the accept button for the EULA. 

I am able to scroll and reach/see the two buttons to accept/decline the EULA.

> Are you using the trigger button? 

The first method seems to do eye tracking, I track my eye to the button and then press the button on the controller. The second, I use the trigger to make the controller a pointer which I point at the button. Neither works for me. All other UI in the quest etc work though.

> Have you tried switching controllers?

I've tried the left & right controller to do the same flow. 

Developer

To clarify, when you say you press the button on the controller, are you pulling the trigger? The trigger is the interaction/clicking button. Some users try to use the A/B/X/Y face buttons to interact with the menu. Those buttons are reserved for different actions.

Also, if you press the B or Y button, does it toggle the visibility of the menu?

Lastly, is this your first time using HereSphere, or have you used it before (meaning it's worked properly with your headset and controllers)?

This is a pretty weird bug. Thanks for providing more info.

That was it thank you!