Hey Jordan,
Please review the manual that comes with both games for a support email, you can email us your PD serial number, crash and error logs and we will assist.
Also the error you are reporting here sounds very similar to what we discuss in our latest patch: https://thestrangest.itch.io/shadow-gadget/devlog/437727/shadow-gadget-103b-ghostnet-02-patchupdate
Please email us that info as we are aggregating data and trying to get ahold of Panic!
Hoping to resolve this soon and get you back to catching ghosts! :)
Thanks,