Right. I can't be expected to work for free in perpetuity, so I think asking for a small donation isn't unreasonable. I could literally be doing anything else with my time and it would be more profitable for me. I'm just here on principle, since I think it's pretty unfair how companies treat paying customers like criminals.
Anyway, if the OP has any legitimate issues with getting up and running, I'd be more than happy to help you out.
Cheers!