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We have Norton and its stating the File is unsafe and it gets automatically deleted. It doesn't even let you download the file, there is no pop-up exe. file it just gets deleted. Is there any other way to download your file. If it is virus tested why is my anti virus auto deleting the file because its deem unsafe for download. we are also on Windows 11 is there a different version I should have gotten?

You just need to whitelist the app in Norton. It is a false flag because it doesn't have the app in its online database.

Could you please indicated how to do this, there is no whitelist on the Norton App. Pending a refund if this is not possible. I've search every video to how to find it and nothing turns up.