I do not think this is the website domain's problem, and more of a device problem. My game runs smoother because i play 5-10 games everyday now. Most importantly, talk nice tone to Pelican party( I emailed them about my coins in very polite manner).
From a young age, I learned to be nice ( I'm not old and I still get angry sometimes) and being nice would have an impact on the conversation. If I asked for a glass of water, I would thank the person before they get for me, so in my perspective your message was worded a bit aggresively.